Our People
Sandra St. Fleur, Senior Consultant
Role at Crossland
Sandra works with business leaders to develop or strengthen their skills around three essential drivers critical to a leader’s success: revenue management, sustainable workforce, and process improvement.
Expertise
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Leading large-scale change management efforts
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Coaching leaders through difficult decisions
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Developing high-performance teams
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Designing effective operational practices
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Facilitating the process of addressing cultural evolutions
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Developing strategic and operational plans
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Developing talent management systems
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Helping companies transition to different stages
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Designing and delivering powerful learning experiences and processes
Experience
Managing Change: led successful change efforts in organizations such as GE, AT&T, and Towers Perrin; conducted over 100 focus groups to develop performance-based solutions.
Leadership Development: developed several succession plans that enabled transitions of high-performing employees to various levels of leadership, including the C-suite.
Coaching: coached physician leaders with a reputation for being most difficult to work with in their heathcare systems; coached teams to help them improve their culture through a transformation of their processes and communication practices.
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Education
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B.A. in American studies and M.A. in English from Boston College
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M.B.A. in innovation and global leadership from MIT Sloan School of Management
Little-Known Facts
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Has traveled to more than forty countries
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Has a unique ability to understand the flavor profile of a great restaurant meal and recreate it at home from memory